Indonesia · Lombok

Rental Software for Lombok, Indonesia | Fleet Management

Lombok's rental operators use Movialy to track scooters, cars and condition photos across 9 locations and seasonal peaks.

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Local market

The rental market in Lombok

population

Lombok island population approximately 3.7 million; tourism concentrated in Senggigi, Kuta and the three Gili Islands

peak season

July–August (summer holidays) and December–January (year-end); wet season November–March sees lower occupancy

main visitors

International tourists (96,500 in 2025), domestic Indonesian travelers, and digital nomads; scooter renters dominate Gili Trawangan where motorized vehicles are banned

typical fleet

Scooters and motorbikes (125cc–150cc) for island and coastal routes; cars (sedans, SUVs) for mainland tours; bicycles and electric scooters on Gili Trawangan

Challenges

Specific challenges for local operators

Seasonal Occupancy Swings

Lombok rental occupancy averages 67% but drops sharply during the wet season (November–March) when rainfall peaks December–February. Operators must balance fleet size against idle months to maintain profitability year-round.

Multi-Location Coordination

Bikago operates 9 scooter rental locations across Lombok, requiring real-time visibility into which vehicles are at which branch. Manual spreadsheets cannot prevent double-bookings when customers pick up in Senggigi and return in Kuta.

No-Car Zones on Gili Islands

Gili Trawangan, Gili Meno and Gili Air ban cars and motorbikes; only bicycles, electric scooters and horse carts are permitted. Operators must track a mixed fleet of scooters (mainland) and e-scooters (islands) under different regulatory rules.

Damage Disputes Without Proof

Tourists rent scooters for beach-hopping and return them with scratches or low fuel. Without timestamped start and end photos, operators lose deposit disputes and absorb repair costs.

Informal Rental Paperwork

Short-term scooter rentals often rely on basic rental paperwork rather than formal vehicle registration. Lack of standardized contracts and condition reports increases liability risk and complicates insurance claims.

Maintenance Tracking Across Fleet

A 50-scooter fleet requires oil changes every 2,000 km and annual technical inspections. Paper logs fail when multiple staff handle deliveries, leading to missed services and breakdowns during peak season.

How Movialy helps

How Movialy is adapted for Lombok

Check-In and Check-Out Photos

Movialy captures date-stamped photos of bodywork, odometer and fuel gauge at rental start and return. Side-by-side comparison ends damage disputes and protects deposits when tourists return scooters after Gili Island tours.

Fleet and Scheduling Calendar

The global fleet calendar shows every scooter and car across 9 Lombok locations, color-coded by status. AI-suggested vehicle allocation prevents double-bookings when customers pick up in Senggigi and drop off in Kuta.

Payment Recording in IDR

Operators record cash, bank transfer, GoPay, OVO, DANA and QRIS payments in Indonesian Rupiah. Movialy tracks deposits held, balances due and refunds without acting as a payment processor.

Maintenance Deadlines and Oil Tracking

Movialy logs current mileage and next oil change for each scooter, alerting staff before the 2,000 km interval. Insurance, tax and technical inspection deadlines appear in the automatic to-do list so no vehicle misses a legal deadline.

Mobile-First App Resilient to Connectivity Drops

Check-ins at beach pickup points and Gili Island ferry terminals continue when 4G drops. Movialy completes the action locally and syncs automatically when connectivity returns, preventing data loss during field deliveries.

Customer Balance and Deposit Tracking

Each rental shows rent, extras, discount, deposit held and payments received. Smart coloring (red unpaid, green settled, pink overpaid) gives instant visibility into who owes what, critical when managing hundreds of weekly scooter rentals.

Practical tips

Running a rental business in Lombok

Serve International Growth

Price for Wet-Season Lulls

Optimize Peak-Season Fleet Size

Comply with Island Vehicle Bans

Record Local Payment Methods

Leverage Indonesia's USD 3.57 Billion Rental Market

FAQ

Common questions

Does Movialy work for scooter rentals on the Gili Islands where cars are banned?+

Yes. Movialy tracks any vehicle type—scooters, e-scooters, bicycles, cars—under a unified fleet calendar. You can tag Gili Island e-scooters separately and apply island-specific rental rules while managing mainland motorbikes in the same system.

Can I record payments in Indonesian Rupiah using GoPay, OVO or QRIS?+

Movialy lets you define any payment method you accept locally—cash IDR, bank transfer, GoPay, OVO, DANA, QRIS, or credit card. You record the amount and method after receiving payment through your own channels; Movialy does not process or hold funds.

How does Movialy handle damage disputes when tourists return scooters scratched?+

At check-in Movialy captures timestamped photos of bodywork, odometer and fuel gauge. At check-out the same photos are taken and displayed side by side with the start condition. This tamper-proof comparison resolves disputes and protects your deposit.

What is the peak rental season in Lombok?+

Peak season runs July–August (summer holidays) and December–January (year-end). Occupancy averages 67% annually but drops during the wet season (November–March) when rainfall is heaviest December–February.

How many scooter rental locations can Movialy manage at once?+

Movialy has no location limit. Bikago operates 9 scooter rental locations across Lombok; the global fleet calendar shows every vehicle at every branch in real time, preventing double-bookings when customers pick up in Senggigi and return in Kuta.

Does Movialy work offline during beach deliveries with poor 4G signal?+

Movialy is resilient to intermittent connectivity. If 4G drops during a check-in or photo upload, the action completes locally and syncs automatically when the network returns. Movialy is not a fully offline app; you need internet to start a session and load bookings.

What rental price should I charge for a car in Lombok?+

Nauli Trans Lombok advertises car rental starting at IDR 250,000 per day for a 2.0L sedan. Prices vary by vehicle size, season and included mileage; peak-season rates (July–August) can be 20–30% higher than wet-season rates.

How do I track oil changes for a 50-scooter fleet?+

Movialy logs current mileage and next service interval (e.g. every 2,000 km) for each scooter. The automatic to-do list alerts you before each oil change is due, and you can block the vehicle for maintenance so it does not appear in the booking calendar.

Explore

Other rental markets in Indonesia

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